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sans-serif;font-family:var(--font-main);background-color:hsl(var(--bg-page));color:hsl(var(--text-main));-webkit-font-smoothing:antialiased}.dark{--bg-page:240, 10%, 5%;--bg-surface:240, 10%, 9%;--bg-elevated:240, 10%, 13%;--bg-input:240, 10%, 11%;--bg-glass:#0f0f14bf;--text-main:240, 5%, 96%;--text-muted:240, 5%, 72%;--border-main:240, 5%, 15%;--border-glass:#ffffff1a}.light{--brand-primary:221, 83%, 45%;--bg-page:240, 10%, 97%;--bg-surface:0, 0%, 100%;--bg-elevated:0, 0%, 100%;--bg-input:0, 0%, 100%;--bg-glass:#ffffffb3;--text-main:240, 10%, 12%;--text-muted:240, 5%, 35%;--text-on-primary:0, 0%, 100%;--border-main:240, 5%, 88%;--border-glass:#fff6}body{background-color:hsl(var(--bg-page));background-image:radial-gradient(circle at 0% 0%, hsla(var(--brand-primary), .05) 0%, transparent 40%), radial-gradient(circle at 100% 100%, hsla(var(--brand-secondary), .05) 0%, transparent 40%);background-attachment:fixed;min-height:100vh;margin:0;overflow-x:hidden}*{transition:background-color .25s,border-color .25s,box-shadow .25s,transform .2s}.panel{background-color:hsl(var(--bg-surface));border:1px solid hsl(var(--border-main));border-radius:var(--radius-lg);box-shadow:var(--shadow-md);padding:1.5rem}.glass{background:var(--bg-glass);-webkit-backdrop-filter:blur(16px)saturate(180%);border:1px solid var(--border-glass)}.primary-btn{background-color:hsl(var(--brand-primary));border-radius:var(--radius-md);cursor:pointer;box-shadow:0 4px 14px 0 hsla(var(--brand-primary), .3);border:none;justify-content:center;align-items:center;gap:.6rem;padding:.8rem 1.6rem;font-weight:800;display:inline-flex;color:#fff!important}.primary-btn:hover{box-shadow:0 6px 20px 0 hsla(var(--brand-primary), .4);filter:brightness(1.1);transform:translateY(-2px)}.primary-btn:disabled{opacity:.7;cursor:not-allowed;width:auto;min-width:180px;transform:none}.tiptap-editor-container{border:1px solid hsl(var(--border-main));border-radius:var(--radius-md);background-color:hsl(var(--bg-input));flex-direction:column;transition:all .2s;display:flex;overflow:hidden}.tiptap-editor-container:focus-within{border-color:hsl(var(--brand-primary));box-shadow:0 0 0 4px hsla(var(--brand-primary), .1)}.tiptap-toolbar{border-bottom:1px solid hsl(var(--border-main));background-color:hsl(var(--bg-elevated));flex-wrap:wrap;gap:4px;padding:8px;display:flex}.tiptap-tool-btn{color:hsl(var(--text-muted));border-radius:4px;padding:4px 8px;font-size:.8rem;font-weight:600;transition:all .2s}.tiptap-tool-btn:hover{background-color:hsla(var(--brand-primary), .1);color:hsl(var(--brand-primary))}.tiptap-tool-btn.is-active{background-color:hsl(var(--brand-primary));color:#fff}.tiptap-content{outline:none;min-height:200px;padding:12px}.tiptap-content p{margin:.5rem 0}.tiptap-content ul{padding-left:1.5rem;list-style-type:disc}.tiptap-content ol{padding-left:1.5rem;list-style-type:decimal}.secondary-btn{background-color:hsl(var(--bg-surface));color:hsl(var(--text-main));border-radius:var(--radius-md);border:2px solid hsl(var(--border-main));cursor:pointer;padding:.8rem 1.6rem;font-weight:700}.secondary-btn:hover{background-color:hsla(var(--brand-primary), .05);border-color:hsl(var(--brand-primary));color:hsl(var(--brand-primary))}.field{background-color:hsl(var(--bg-input));border:1px solid hsl(var(--border-main));border-radius:var(--radius-md);width:100%;color:hsl(var(--text-main));outline:none;padding:.8rem 1.2rem;font-size:.9rem}.field:focus{border-color:hsl(var(--brand-primary));box-shadow:0 0 0 4px hsla(var(--brand-primary), .1)}.status-badge-chip{text-transform:uppercase;letter-spacing:.04em;color:#fff;box-shadow:var(--shadow-sm);border:1px solid #fff3;border-radius:999px;justify-content:center;align-items:center;padding:.35rem .9rem;font-size:.75rem;font-weight:800;display:inline-flex}.notif-trigger{background-color:hsl(var(--bg-surface));color:hsl(var(--text-main));border-radius:var(--radius-md);border:1px solid hsl(var(--border-main));cursor:pointer;align-items:center;gap:8px;padding:.6rem 1.2rem;font-weight:700;transition:all .2s cubic-bezier(.4,0,.2,1);display:inline-flex;position:relative}.notif-trigger:hover{background-color:hsla(var(--brand-primary), .05);border-color:hsl(var(--brand-primary));color:hsl(var(--brand-primary))}.notif-trigger .notif-badge-float{color:#fff;border:2px solid hsl(var(--bg-surface));background-color:#ef4444;border-radius:999px;justify-content:center;align-items:center;min-width:20px;height:20px;font-size:.7rem;font-weight:900;display:flex;position:absolute;top:-6px;right:-6px;box-shadow:0 2px 8px #ef444466}.toast-message{background:hsl(var(--bg-elevated));border:1px solid hsl(var(--border-main));border-radius:var(--radius-md);color:hsl(var(--text-main));box-shadow:var(--shadow-premium);z-index:9999;align-items:center;gap:12px;padding:1rem 1.75rem;font-weight:700;animation:.4s cubic-bezier(.16,1,.3,1) forwards slideDownIn;display:flex;position:fixed;top:2rem;left:50%;transform:translate(-50%)}.toast-message:before{content:"✓";color:#fff;background:#10b981;border-radius:999px;justify-content:center;align-items:center;width:24px;height:24px;font-size:.8rem;display:flex}@keyframes fadeIn{0%{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}@keyframes slideDownIn{0%{opacity:0;transform:translate(-50%,-20px)}to{opacity:1;transform:translate(-50%)}}.animate-fade-in{animation:.5s cubic-bezier(.16,1,.3,1) forwards fadeIn}.crm-modal-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:1000;background-color:#00000080;justify-content:center;align-items:center;animation:.25s ease-out fadeInOverlay;display:flex;position:fixed;inset:0}.crm-modal-content{background-color:hsl(var(--bg-surface));border:1px solid hsl(var(--border-main));border-radius:var(--radius-lg);box-shadow:var(--shadow-premium);width:90%;max-width:600px;max-height:90vh;animation:.3s cubic-bezier(.34,1.56,.64,1) modalIn;position:relative;overflow-y:auto}.crm-modal-header{border-bottom:1px solid hsl(var(--border-main));justify-content:space-between;align-items:center;padding:1.25rem 1.5rem;display:flex}.crm-modal-header h3{color:hsl(var(--text-main));margin:0;font-size:1.1rem;font-weight:700}.close-btn{color:hsl(var(--text-muted));cursor:pointer;border-radius:var(--radius-sm);background:0 0;border:none;padding:.25rem;font-size:1.5rem;line-height:1;transition:all .15s}.close-btn:hover{color:#ef4444;transform:scale(1.1)}.label{color:hsl(var(--text-muted));margin-bottom:.5rem;font-size:.85rem;font-weight:700;display:block}.form-group{flex-direction:column;display:flex}@keyframes fadeInOverlay{0%{opacity:0}to{opacity:1}}@keyframes modalIn{0%{opacity:0;transform:scale(.95)translateY(10px)}to{opacity:1;transform:scale(1)translateY(0)}}.table-wrap{border-radius:var(--radius-md);border:1px solid hsl(var(--border-main));width:100%;overflow-x:auto}table{border-collapse:collapse;text-align:left;width:100%}table thead tr{background-color:hsl(var(--bg-elevated));border-bottom:1px solid hsl(var(--border-main))}table th{text-transform:uppercase;letter-spacing:.05em;color:hsl(var(--text-muted));padding:1rem;font-size:.75rem;font-weight:800}table td{border-bottom:1px solid hsl(var(--border-main));padding:1rem;font-size:.9rem}.dark table thead tr{background-color:#22222a80}.muted{color:hsl(var(--text-muted))!important}.dark ::-webkit-scrollbar{width:8px;height:8px}.dark ::-webkit-scrollbar-track{background:hsl(var(--bg-page))}.dark ::-webkit-scrollbar-thumb{background:hsl(var(--border-main));border-radius:4px}.dark ::-webkit-scrollbar-thumb:hover{background:hsl(var(--text-muted))}@property --tw-translate-x{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-y{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-z{syntax:"*";inherits:false;initial-value:0}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-space-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-gradient-position{syntax:"*";inherits:false}@property --tw-gradient-from{syntax:"<color>";inherits:false;initial-value:#0000}@property --tw-gradient-via{syntax:"<color>";inherits:false;initial-value:#0000}@property --tw-gradient-to{syntax:"<color>";inherits:false;initial-value:#0000}@property --tw-gradient-stops{syntax:"*";inherits:false}@property --tw-gradient-via-stops{syntax:"*";inherits:false}@property --tw-gradient-from-position{syntax:"<length-percentage>";inherits:false;initial-value:0%}@property --tw-gradient-via-position{syntax:"<length-percentage>";inherits:false;initial-value:50%}@property --tw-gradient-to-position{syntax:"<length-percentage>";inherits:false;initial-value:100%}@property --tw-leading{syntax:"*";inherits:false}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-tracking{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-backdrop-blur{syntax:"*";inherits:false}@property --tw-backdrop-brightness{syntax:"*";inherits:false}@property --tw-backdrop-contrast{syntax:"*";inherits:false}@property --tw-backdrop-grayscale{syntax:"*";inherits:false}@property --tw-backdrop-hue-rotate{syntax:"*";inherits:false}@property --tw-backdrop-invert{syntax:"*";inherits:false}@property --tw-backdrop-opacity{syntax:"*";inherits:false}@property --tw-backdrop-saturate{syntax:"*";inherits:false}@property --tw-backdrop-sepia{syntax:"*";inherits:false}@property --tw-duration{syntax:"*";inherits:false}@property --tw-scale-x{syntax:"*";inherits:false;initial-value:1}@property --tw-scale-y{syntax:"*";inherits:false;initial-value:1}@property --tw-scale-z{syntax:"*";inherits:false;initial-value:1}@keyframes spin{to{transform:rotate(360deg)}}@keyframes pulse{50%{opacity:.5}}:root{font-family:var(--font-main)}.dark{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}*{box-sizing:border-box}body{background-color:hsl(var(--bg-page));color:hsl(var(--text-main));margin:0}a{color:hsl(var(--brand-primary))}.crm-layout{grid-template-columns:320px 1fr;min-height:100vh;transition:grid-template-columns .3s cubic-bezier(.4,0,.2,1);display:grid;position:relative}.crm-layout.collapsed{grid-template-columns:90px 1fr}.crm-collapse-toggle{background:hsla(var(--bg-elevated), .8);border:1px solid hsl(var(--border-main));cursor:pointer;width:32px;height:32px;color:hsl(var(--text-main));box-shadow:var(--shadow-sm);border-radius:8px;justify-content:center;align-items:center;font-size:1rem;transition:all .2s cubic-bezier(.4,0,.2,1);display:flex}.crm-collapse-toggle:hover{background:hsl(var(--brand-primary));color:#fff;border-color:hsl(var(--brand-primary));box-shadow:var(--shadow-md);transform:scale(1.05)}.crm-sidebar{z-index:5000;background:var(--bg-glass);-webkit-backdrop-filter:blur(24px)saturate(200%);border-right:1px solid var(--border-glass);scrollbar-width:none;-ms-overflow-style:none;flex-direction:column;gap:2rem;height:100vh;padding:2rem 1.25rem;transition:all .3s cubic-bezier(.4,0,.2,1);display:flex;position:sticky;top:0;overflow:hidden auto;box-shadow:10px 0 30px -10px #0000000d}.crm-sidebar::-webkit-scrollbar{display:none}.collapsed .crm-sidebar{align-items:center;padding:2rem .5rem}.crm-sidebar-backdrop{display:none}.brand-block h1{letter-spacing:-.02em;color:hsl(var(--text-main));margin:0;font-size:1.25rem;font-weight:800}.brand-block p{color:hsl(var(--text-muted));margin:10px 0 0;font-size:.875rem;line-height:1.5}.brand-block-elevated{background:hsla(var(--brand-primary), .05);border:1px solid hsla(var(--brand-primary), .1);border-radius:var(--radius-xl);padding:1.5rem}.brand-block-collapsed{flex-direction:column;align-items:center;gap:1rem;padding:.5rem 0;display:flex}.brand-chip{border-radius:var(--radius-md);background:hsl(var(--brand-primary));width:48px;height:48px;color:hsl(var(--text-on-primary));box-shadow:0 8px 16px hsla(var(--brand-primary), .2);justify-content:center;align-items:center;margin-bottom:1.25rem;font-size:1rem;font-weight:800;display:inline-flex}.brand-cta{width:100%;margin-top:16px}.crm-nav-group{gap:10px;display:grid}.crm-nav-group-title{text-transform:uppercase;letter-spacing:.12em;opacity:.75;font-size:.72rem}.crm-nav{flex-direction:column;gap:8px;display:flex}.crm-nav-link{color:hsl(var(--text-main));border-radius:var(--radius-md);border:1px solid #0000;flex-direction:column;gap:4px;padding:.875rem 1rem;text-decoration:none;transition:all .2s cubic-bezier(.4,0,.2,1);display:flex}.crm-nav-link:hover{background:hsla(var(--brand-primary), .05);transform:translate(4px)}.crm-nav-link.active{background:hsl(var(--brand-primary));color:hsl(var(--text-on-primary));box-shadow:0 8px 20px hsla(var(--brand-primary), .2)}.crm-nav-link small{opacity:.7;font-size:.75rem}.crm-nav-link.active small{color:hsl(var(--text-on-primary));opacity:.8}.crm-sidebar-foot{border-top:1px solid hsl(var(--border-main));flex-direction:column;gap:1.25rem;margin-top:auto;padding-top:1.5rem;display:flex}.crm-sidebar-controls{gap:8px;display:flex}.collapsed .crm-sidebar-controls{flex-direction:column}.crm-user-info strong{font-size:.95rem;display:block}.crm-user-info p{color:hsl(var(--text-muted));word-break:break-all;margin:4px 0 0;font-size:.85rem}.crm-version{opacity:.5;text-transform:uppercase;margin-top:8px;font-size:.7rem;font-weight:700;display:block}.crm-main{flex-direction:column;gap:1.5rem;min-width:0;padding:1.5rem;display:flex}.crm-topbar{z-index:1000;background:var(--bg-glass);-webkit-backdrop-filter:blur(12px);border:1px solid hsl(var(--border-main));border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);justify-content:space-between;align-items:center;padding:1.25rem 1.5rem;display:flex;position:relative}.crm-topbar-main strong{letter-spacing:-.01em;color:hsl(var(--text-main));font-size:1.25rem;font-weight:800}.crm-topbar-kicker{text-transform:uppercase;letter-spacing:.1em;color:hsl(var(--brand-primary));margin-bottom:4px;font-size:.65rem;font-weight:800;display:inline-block}.topbar-actions{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.crm-user-pill{background:hsla(var(--bg-surface), .5);border:1px solid hsl(var(--border-main));border-radius:14px;min-width:180px;padding:10px 14px}.crm-user-pill strong,.crm-user-pill span{display:block}.crm-user-pill span{color:hsl(var(--text-muted));margin-top:2px;font-size:.84rem}.crm-mobile-toggle{display:none}.topbar-cta{white-space:nowrap}.notif-wrap{position:relative}.notif-badge{background:hsl(var(--brand-accent));color:#fff;border-radius:999px;justify-content:center;align-items:center;min-width:20px;height:20px;margin-left:8px;padding:0 6px;font-size:.75rem;display:inline-flex}.notif-popover{background:hsl(var(--bg-elevated));border:1px solid hsl(var(--border-main));border-radius:var(--radius-md);width:min(420px,90vw);box-shadow:var(--shadow-premium);z-index:2050;padding:1.25rem;position:absolute;top:calc(100% + 8px);right:0;opacity:1!important}.notif-popover-head{justify-content:space-between;align-items:center;gap:10px;margin-bottom:10px;display:flex}.notif-list{gap:8px;max-height:320px;display:grid;overflow-y:auto}.notif-item{border:1px solid hsl(var(--border-main));border-radius:var(--radius-sm);background:hsla(var(--bg-surface), .5);padding:1rem}.notif-item.unread{border-color:hsl(var(--brand-accent));background:hsla(var(--brand-accent), .05)}.notif-item p{margin:6px 0}.crm-content{margin-top:16px}.panel{background:hsl(var(--bg-surface));border:1px solid hsl(var(--border-main));box-shadow:var(--shadow-md);border-radius:20px;padding:20px}.panel-head{justify-content:space-between;align-items:center;gap:10px;display:flex}.panel h2{margin:0 0 10px}.filters-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:18px 0;display:grid}.field{background:hsl(var(--bg-input));width:100%;padding:10px}.table-wrap{border:1px solid hsl(var(--border-main));background:hsl(var(--bg-surface));border-radius:12px;overflow-x:auto}table{border-collapse:collapse;width:100%}thead tr{background:hsl(var(--bg-elevated))}th,td{border-bottom:1px solid hsl(var(--border-main));text-align:left;color:hsl(var(--text-main));padding:1rem 1.25rem;font-size:.9rem}tr:last-child td{border-bottom:none}.sortable-th{cursor:pointer;-webkit-user-select:none;user-select:none;white-space:nowrap;color:hsl(var(--text-main))}.sortable-th:hover{color:hsl(var(--brand-primary))}.status-badge{text-transform:uppercase;letter-spacing:.02em;background:hsla(var(--text-muted), .15);color:hsl(var(--text-main));border:1px solid hsla(var(--text-muted), .2);border-radius:999px;align-items:center;padding:3px 10px;font-size:.75rem;font-weight:800;display:inline-flex}.status-novo{color:#3c83f6!important;background:#3c83f626!important;border-color:#3c83f64d!important}.status-triagem{color:#f59f0a!important;background:#f59f0a26!important;border-color:#f59f0a4d!important}.status-atendimento{color:#7c3bed!important;background:#7c3bed26!important;border-color:#7c3bed4d!important}.status-aguardando-usuario{color:#21c45d!important;background:#21c45d26!important;border-color:#21c45d4d!important}.status-aguardando-terceiro{color:#cf3cdd!important;background:#cf3cdd26!important;border-color:#cf3cdd4d!important}.status-resolvido{color:#27beaa!important;background:#27beaa26!important;border-color:#27beaa4d!important}.status-fechado{color:#797986!important;background:#79798626!important;border-color:#7979864d!important}.status-reaberto{color:#f43e5c!important;background:#f43e5c26!important;border-color:#f43e5c4d!important}.status-cancelado{color:#65758b!important;background:#65758b26!important;border-color:#65758b4d!important}.tickets-summary-row{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-bottom:12px;display:grid}.tickets-summary-card{border:1px solid hsl(var(--border-main));background:hsla(var(--bg-surface), .5);border-radius:10px;padding:10px}.tickets-summary-card strong{color:var(--text-muted);font-size:.8rem}.tickets-summary-card p{margin:6px 0 0;font-size:1rem;font-weight:700}.pagination-row{flex-wrap:wrap;justify-content:space-between;gap:10px;margin-top:14px;display:flex}.row-click{cursor:pointer}.row-click:hover{background:#f8fafc}.ticket-meta-grid{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:12px;margin-bottom:2rem;display:grid}.ticket-hero{background:linear-gradient(135deg, hsla(var(--bg-surface), .8) 0%, hsla(var(--bg-surface), .4) 100%)}.ticket-workspace{grid-template-columns:minmax(320px,.92fr) minmax(420px,1.18fr);align-items:start;gap:18px;display:grid}.ticket-side-panel,.ticket-conversation-panel{gap:16px;display:grid}.ticket-pane-card{border:1px solid hsl(var(--border-main));background:hsl(var(--bg-surface));border-radius:20px;padding:18px}.ticket-hero-chip-row,.ticket-mode-row,.ticket-quick-actions,.ticket-assign-row,.ticket-composer-actions,.ticket-create-actions,.ticket-create-meta-grid{flex-wrap:wrap;gap:10px;display:flex}.ticket-hero-chip{border:1px solid hsl(var(--border-main));background:hsla(var(--bg-surface), .5);color:hsl(var(--text-muted));border-radius:999px;align-items:center;padding:7px 12px;font-size:.82rem;display:inline-flex}.ticket-mode-btn.active{border-color:hsl(var(--brand-primary));background:hsla(var(--brand-primary), .1);color:hsl(var(--brand-primary))}.ticket-subject-copy{color:#334155;font-size:1.04rem;line-height:1.6}.ticket-kv-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.ticket-kv-card{border:1px solid hsl(var(--border-main));background:hsl(var(--bg-surface));border-radius:16px;padding:14px}.ticket-kv-card span{color:var(--text-muted);text-transform:uppercase;letter-spacing:.08em;font-size:.78rem;display:block}.ticket-kv-card strong{margin-top:8px;font-size:.98rem;display:block}.conversation-shell{grid-template-rows:auto minmax(280px,1fr) auto auto;gap:14px;min-height:720px;display:grid}.conversation-header{justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.conversation-feed{border:1px solid hsl(var(--border-main));background:hsla(var(--bg-surface), .3);border-radius:18px;gap:12px;min-height:280px;max-height:62vh;padding:18px;display:grid;overflow-y:auto}.chat-separator{color:#1d4ed8;background:#eff6ff;border:1px solid #bfdbfe;border-radius:999px;justify-self:center;padding:7px 14px;font-size:.8rem}.chat-bubble-row{display:flex}.chat-bubble-row.outgoing{justify-content:flex-end}.chat-bubble-row.incoming{justify-content:flex-start}.chat-bubble{border-radius:20px;width:min(82%,520px);padding:14px 16px;box-shadow:0 10px 20px #0f172a0f}.chat-bubble.incoming{background:hsl(var(--bg-surface));border:1px solid hsl(var(--border-main))}.chat-bubble.outgoing{background:hsla(var(--brand-primary), .08);border:1px solid hsla(var(--brand-primary), .2)}.chat-bubble-head{justify-content:space-between;align-items:center;gap:10px;margin-bottom:8px;display:flex}.chat-bubble-head strong{font-size:.88rem}.chat-bubble-head small{color:var(--text-muted)}.chat-bubble p{white-space:pre-wrap;margin:0;line-height:1.55}.conversation-attachments{flex-wrap:wrap;gap:8px;display:flex}.attachment-pill{background:#f8fafc;border:1px solid #dbe1ea;border-radius:999px;align-items:center;gap:6px;padding:7px 12px;font-size:.82rem;display:inline-flex}.ticket-composer{border-top:1px solid var(--line);padding-top:14px}.ticket-composer textarea{resize:vertical;min-height:124px}.ticket-create-layout{grid-template-columns:minmax(0,1.15fr) minmax(300px,.85fr);align-items:start;gap:18px;display:grid}.ticket-create-form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.ticket-create-stack{gap:16px;display:grid}.ticket-create-note{border:1px solid hsla(var(--brand-primary), .2);background:hsla(var(--brand-primary), .05);color:hsl(var(--text-main));border-radius:16px;padding:14px}.ticket-file-list{gap:8px;display:grid}.ticket-file-item{border:1px solid hsl(var(--border-main));background:hsl(var(--bg-surface));border-radius:12px;padding:10px 12px}.ticket-meta-card{border:1px solid hsl(var(--border-main));background:hsl(var(--bg-surface));border-radius:10px;padding:10px}.ticket-meta-card strong{color:var(--text-muted);font-size:.8rem;display:block}.ticket-meta-card p{margin:6px 0 0}.ticket-section{border-top:1px solid var(--line);margin-top:14px;padding-top:12px}.ticket-section h3{margin:0 0 8px;font-size:1rem}.timeline-list{gap:10px;display:grid}.timeline-item{border:1px solid hsl(var(--border-main));background:hsl(var(--bg-surface));border-radius:10px;padding:10px}.timeline-item p{margin:6px 0}.timeline-item small,.muted{color:var(--text-muted)}.kanban-grid{scrollbar-width:auto;grid-template-columns:repeat(3,minmax(0,1fr));gap:1.5rem;width:100%;min-height:700px;padding:.5rem .5rem 2rem;display:flex;overflow-x:auto}.kanban-grid::-webkit-scrollbar{height:8px}.kanban-grid::-webkit-scrollbar-thumb{background:hsla(var(--text-muted), .3);border-radius:10px}.kanban-column{background:hsla(var(--text-main), .02);border:1px solid hsl(var(--border-main));border-radius:var(--radius-lg);flex-direction:column;flex:0 0 320px;max-height:100%;display:flex}.kanban-column-head{border-bottom:1px solid hsl(var(--border-main));justify-content:space-between;align-items:center;padding:1.25rem;display:flex}.kanban-column-head strong{text-transform:uppercase;letter-spacing:.05em;font-size:.9rem;font-weight:800}.kanban-column-head span{background:hsl(var(--brand-primary));color:#fff;border-radius:999px;padding:2px 10px;font-size:.75rem;font-weight:800}.kanban-column-body{gap:8px;min-height:260px;padding:10px;display:grid}.kanban-empty{border:1px dashed hsl(var(--border-main));text-align:center;color:hsl(var(--text-muted));background:hsla(var(--bg-surface), .3);border-radius:10px;padding:14px}.kanban-card{border:1px solid hsl(var(--border-main));background:hsl(var(--bg-surface));box-shadow:var(--shadow-sm);border-radius:10px;padding:10px;transition:transform .15s,box-shadow .15s}.kanban-card:hover{transform:translateY(-1px);box-shadow:0 10px 20px #0f172a1a}.kanban-card.is-dragging{opacity:.6}.kanban-card-meta{color:var(--text-muted);justify-content:space-between;display:flex}.kanban-card h4{margin:8px 0 4px;font-size:.95rem}.kanban-card p{color:var(--text-muted);margin:0;font-size:.85rem}.kanban-tags{flex-wrap:wrap;gap:6px;margin-top:8px;display:flex}.kanban-tag{color:#475569;background:#f8fafc;border:1px solid #dbe1ea;border-radius:999px;padding:2px 8px;font-size:.72rem}.kanban-card-actions{gap:8px;margin-top:10px;display:flex}.kanban-card-actions .primary-btn,.kanban-card-actions .secondary-btn{padding:6px 8px;font-size:.8rem}.login-page{background:radial-gradient(circle at top right, hsla(var(--brand-primary), .1), transparent), radial-gradient(circle at bottom left, hsla(var(--brand-secondary), .1), transparent);place-items:center;min-height:100vh;padding:2rem;display:grid}.login-card{background:var(--bg-glass);-webkit-backdrop-filter:blur(20px);border:1px solid var(--border-glass);border-radius:var(--radius-xl);width:min(440px,100%);box-shadow:var(--shadow-premium);padding:3rem}.login-card h1{letter-spacing:-.04em;color:hsl(var(--text-main));margin:0 0 .5rem;font-size:2rem;font-weight:900}.login-card p{color:var(--text-muted);margin:0 0 18px}.login-fields{gap:10px;margin-bottom:12px;display:grid}.form-message{color:var(--ok);margin-top:12px;font-size:.9rem}.form-message.error{color:var(--error)}.app-loading{min-height:140px;color:var(--text-muted);place-items:center;display:grid}@media (width<=1024px){.crm-layout{grid-template-columns:1fr}.crm-sidebar{z-index:9999;width:min(320px,88vw);padding:18px;transition:transform .2s;position:fixed;top:0;bottom:0;left:0;overflow-y:auto;transform:translate(-104%)}.crm-layout.sidebar-open .crm-sidebar{width:280px;transform:translate(0)}.crm-layout.sidebar-open .crm-sidebar .crm-nav-link-title,.crm-layout.sidebar-open .crm-sidebar .crm-nav-group-title,.crm-layout.sidebar-open .crm-sidebar h1,.crm-layout.sidebar-open .crm-sidebar p,.crm-layout.sidebar-open .crm-sidebar .crm-version,.crm-layout.sidebar-open .crm-sidebar small{opacity:1!important;visibility:visible!important;display:block!important}.crm-layout.sidebar-open .crm-sidebar .brand-chip{display:flex!important}.crm-layout.sidebar-open .crm-sidebar .crm-collapse-toggle{display:none!important}.crm-sidebar-backdrop.visible{z-index:9998;background:#0f172a73;border:0;padding:0;display:block;position:fixed;inset:0}.crm-main{padding:14px}.crm-topbar{flex-direction:column;align-items:flex-start}.crm-mobile-toggle{display:inline-flex}.filters-grid,.ticket-workspace,.ticket-create-layout,.ticket-kv-grid,.ticket-create-form-grid{grid-template-columns:1fr}.ticket-meta-grid{grid-template-columns:1fr 1fr}.tickets-summary-row,.kanban-grid{grid-template-columns:1fr}.conversation-shell{grid-template-rows:auto auto auto auto;min-height:auto}.conversation-feed{max-height:none}}